At Shunned House(“we,” “us,” or “our”), we value your privacy and strive to protect your personal data. This Privacy Policy outlines what information we collect, why we collect it, how we use it, and what rights you have regarding your data. By using our website or signing up for our events, you agree to the collection and use of information in accordance with this policy.
1. Types of Personal Information We Collect
We currently collect and process the following personal information:
- Personal identifiers, contacts, and characteristics (e.g., your name and contact details)
- Customer financial information (necessary for payment processing)
2. How We Obtain Your Information and Why We Process It
Most of the personal information we process is provided directly by you in order to:
- Process your payment
- Create bespoke material according to your specifications
- Identify trends and troubleshoot issues
- Communicate with volunteers
We may share some of this information with our writers if it is needed to create tailored written materials for you.
Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for processing this information include:
- Consent: You have given clear consent for us to process your personal data for the specific purposes stated. You can withdraw your consent at any time by contacting us at info@shunnedhouse.co.uk.
- Legitimate Interests: We process your data where it is necessary for our legitimate interests or those of a third party, provided such interests are not overridden by your rights or interests.
3. How We Store Your Personal Information
We ensure that your personal data is stored securely. We retain:
- Personal identifiers, contacts, and characteristics (e.g., name and contact details)
- Customer financial information
… for six years, after which time we will securely delete your information. We also reserve the right to remove your details from our system at any time for any reason.
4. Your Data Protection Rights
Under data protection law, you have rights including:
- Your right of access – You can ask us for copies of your personal information.
- Your right to rectification – You can ask us to correct any personal information you believe to be inaccurate, or to complete information you believe to be incomplete.
- Your right to erasure – You can ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You can ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You can object to our processing of your personal information in certain circumstances.
- Your right to data portability – You can ask us to transfer the personal information you gave us to another organisation, or directly to you, in certain circumstances.
You are not required to pay any charge for exercising these rights. If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us at:
info@shunnedhouse.co.uk
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last Updated” date below. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Last updated: 17th March 2025.